Customer Onboarding

Design and execute customer onboarding that drives activation and retention. Use when building onboarding flows for new users, reducing churn in the first 30 days, improving time-to-value, or creating onboarding sequences (email, in-app, or manual). Covers activation metrics, onboarding step design, friction reduction, and measuring onboarding success. Trigger on "customer onboarding", "onboarding flow", "user onboarding", "reduce early churn", "improve activation", "onboarding sequence", "time to value".

“This appears to be a legitimate business process skill with minimal security risks. The primary concerns are the unidentified author, lack of license, and limited community validation. The content itself focuses on onboarding methodology without handling sensitive data or requiring excessive permissions.”

Last scanned: 3/29/2026

Community Mentions

From Reddit & GitHub discussions

Changelog v0.1.0

Initial release of customer-onboarding-2 skill. - Provides a comprehensive playbook for designing and executing effective customer onboarding. - Guides users to define a key activation metric and map the full onboarding journey. - Lists common friction points in onboarding and practical solutions to reduce abandonment. - Outlines in-app, email, and optional human-touch onboarding sequences. - Offers benchmarks and metrics for measuring onboarding success and driving improvements.

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